Frequently Asked Questions
Everything you need to know about shopping with Itsy Bitsy.
How long does shipping take?
Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer service team.
Do you offer international shipping?
Currently, Itsy Bitsy ships to the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How can I track my package?
Once your order is shipped, you will receive an email with a link to your tracking page. You can also track your status directly through your account dashboard on our website.